Tuesday, September 4, 2012

HELP! I need somebody.

You say that something about Google+ isn't working or is confusing you, and you need some help or guidance? Don't know where to turn to find out more? There are lots of resources about Google+, but sometimes you just don't know where to look.

A good first step to helping yourself is to check out the Google+ Help pages. You can access them by going to the gear towards the top right of most Google+ pages and selecting the Help item.  Seems easy, huh?

But sometimes you just can't figure out the answer there. Or even find it. Another good approach is to check out the Google+ Discussion Forum. This is one of Google's official product forums, and both community managers and "Top Contributors" from outside Google read the forum and try to help out as best they can. A good first start might be to search the forum (hey, this is Google, after all), and if that doesn't work, find a good category to post your question. Make sure you give it a clear subject and you explain all the problems you're having with as much detail as you can.

Finally, don't forget that this is a social network. Ask your friends! Some of them might know the answer, or know somebody who can help out. And if you're asking, don't forget to include +Oasis in the Stream and we'll see if we can find an answer for you. We're also willing to start a hangout to discuss problems if you prefer to troubleshoot that way.

So if you need some help, don't feel lost... there are plenty of tools that can provide guidance.


No comments:

Post a Comment